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Privacy Policy

Effective Date: January 1, 2025

Last Updated: May 23, 2025

1. INFORMATION WE COLLECT

a. Personal Information

When you sign up for a membership or book a space, we collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely through a third-party provider)

  • Professional license or business credentials (if applicable)

b. Usage Data

We collect information about how you interact with our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral URL

  • Date and time of access

c. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, understand how our services are used, and improve functionality.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

  • To process and manage memberships, bookings, and payments

  • To communicate with you about your account or upcoming reservations

  • To improve our website and services

  • To send updates, newsletters, or promotional offers (you can opt out at any time)

  • To comply with legal obligations and enforce our Terms and Conditions

3. SHARING YOUR INFORMATION

CoLKLD does not sell or rent your personal information. We may share information in the following situations:

  • With trusted service providers who assist with payment processing, email marketing, IT support, or website hosting (under confidentiality agreements)

  • With legal authorities if required by law or to protect our legal rights

  • In business transfers, such as mergers or asset sales, where user data may be part of the transferred assets

4. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party services or websites (e.g., Calendly, Stripe). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no system is 100% secure.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access – Request a copy of the personal data we hold about you

  • Correction – Request that we correct inaccurate or incomplete data

  • Deletion – Request that we delete your personal data (subject to legal obligations)

  • Opt-Out – Opt out of marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly

  • Do Not Track – We respect "Do Not Track" browser settings where applicable

To exercise your rights, please email: info@colkld.com 

7. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that a minor has submitted personal information, we will delete it promptly.

8. DATA RETENTION

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or your data, please contact:

CoLKLD

905 S. Missouri Ave, Lakeland, FL 33803

Email: info@colkld.com

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